Refund / Exchange / Shipping Policy

RETURNS, EXCHANGE & SHIPPING POLICY

RETURNS

  • ALL ORDERS ARE FINAL SALE: All items are made to order and cannot be returned, exchanged, or adjusted for sizing.
  • Notify Living With Christ Daily within 5 days of receiving your order if there are any issues with the product(s).
  • If your item is damaged upon receipt, you must provide detailed photos of the damaged item(s) for review.

CHECKOUT/ADDRESS CHANGES

  • Once your order has been placed, no changes can be made to it.
  • Living With Christ Daily is not responsible for mistakes in the shipping address inputted by you (the customer).

PENDING CHARGES/REFUND NOTIFICATIONS

  • If you have not received an email confirmation with an order number, there is no active charge (we have not received any money).
  • If you attempt multiple charges, you may see "PENDING CHARGES" from your bank. These are holds to ensure proper funding but do not indicate a completed transaction.
  • Unless you have an order number and email confirmation, your order is not active.

SHIPPING POLICY

PROCESSING AND SHIPPING

  • Orders take up to 5 business days to be processed, packed, and shipped. Processing time is separate from the carrier's transit time (USPS/FEDEX/UPS).
  • You will receive an email with a tracking number once your order has shipped.

ADDRESS ERRORS

  • We are unable to make address changes after an item has shipped or is in transit.
  • Packages returned to the fulfillment center due to an insufficient address will be refunded for the product cost minus shipping fees.

TRACKING INFORMATION

  • If you have not received a tracking email, your order is still being processed.

INTERNATIONAL SHIPPING POLICIES

CUSTOMS, DUTIES, AND TAXES

  • International orders may be subject to customs fees and taxes based on the retail value of the package.
  • These fees are determined by your local government and are not controlled by Living With Christ Daily.
  • If you refuse to pay customs duties and reject the package, Living With Christ Daily will not refund your order.
  • By completing checkout, you agree to pay all applicable duties and taxes for your country.
  • Some countries may require additional fees (e.g., Collect on Delivery (COD)), which are paid to the local carrier and not collected by Living With Christ Daily.

CUSTOMS PROCESSING

  • Customs authorities require the stated value of your order on the package. They have the right to release, deny release, or delay delivery of shipments.